Question 1

What if the audit concludes there is no good use case?

Accepted Answer

Then that is the deliverable, with the reasoning behind it. Finding out in three days is dramatically cheaper than finding out three months into an implementation. In practice there is usually something worth doing — it is often just not the use case people expected.

Question 2

Do we need Data Cloud or a specific Agentforce SKU first?

Accepted Answer

No. Part of the audit is establishing what your current licensing and data setup actually supports, and what would need to change. You do not need to have bought anything before we talk.

Question 3

Who needs to be in the stakeholder session?

Accepted Answer

Whoever owns the process you are trying to improve, plus someone who knows how the org is configured. Two to four people is usually right. More than six and it becomes a presentation rather than a working session.

Question 4

Why not just use Salesforce's own consultants?

Accepted Answer

Use them too — they are good. This is a short, independent read on whether the use case is sound before you commit to a larger programme. The audit is deliberately small enough that it does not need to compete with anyone.

Question 5

Can we put the POC straight into production?

Accepted Answer

No, and you should be sceptical of anyone who says otherwise. A POC proves the use case works. Production needs guardrails, error handling, monitoring, governance and testing at scale. The sprint ends with a specific list of what that would take for your build — which becomes the scope for the Implementation Sprint.

Question 6

What if the POC shows the use case does not work?

Accepted Answer

That is a successful sprint. You have spent a small amount to avoid a large mistake, and you will know precisely why it failed — data, process, or the technology genuinely not fitting.

Question 7

Why is the range ₹75,000 to ₹1.25L?

Accepted Answer

Integration complexity. An agent working entirely within standard Salesforce objects sits at the lower end. One that has to reach external systems, handle unusual data, or navigate heavy custom configuration sits higher. Scope is agreed before work begins.

Question 8

Whose sandbox does this get built in?

Accepted Answer

Yours. The agent is built in your environment against your data model, because a POC built somewhere else proves very little about whether it works for you.

Question 9

Why is there no fixed price?

Accepted Answer

Because integration count and complexity dominate the effort, and they vary enormously between orgs. A fixed headline price would either be padded to cover the worst case or would quietly shrink the scope. Scope is agreed first, then priced.

Question 10

Do we need to do the POC Sprint first?

Accepted Answer

Not if the use case is already validated some other way. If it is not validated, the POC is the cheaper way to find out — going straight to production with an unproven use case is where budgets get burned.

Question 11

What happens after go-live?

Accepted Answer

Deployment support covers the initial period after release. Knowledge transfer is designed so your team can take it from there. Longer-term support can be arranged separately, but the goal is that you do not need it.

Question 12

How do you handle guardrails and safety?

Accepted Answer

Explicitly and in writing. What the agent may do, what it must hand to a human, how it behaves when confidence is low, and what is logged. These are agreed with you rather than assumed, because the right boundary is a business decision as much as a technical one.

	Opportunity Audit	POC Sprint	Implementation Sprint
Starting price	₹25,000	₹75,000	₹1,25,000
Timeline	2–3 days	5–10 working days	Scoped per engagement
Best when	We want to use Agentforce or AI in Salesforce, but we are not sure where to start or which use case is genuinely worth implementing.	We know the use case we want. We need to prove it actually works before anyone signs off on a full implementation.	The use case is proven. Now we need it live, safe, supportable, and owned by our own team.
Working agent built
Production deployment
Guardrails & documentation
Deliverables	7 items	8 items	10 items
	Details	Details	Details

Find out whether Agentforce is worth it before you build it

Three steps, in order

Salesforce AI & Agentforce Opportunity Audit

Agentforce AI Agent POC Sprint

Agentforce Production Implementation Sprint

Compare the three

Which one is right for you?

Start with a 15-minute call